Is There a Battery Replacement Policy?
What’s Element Vape? An area online e-commerce store that allows you to choose from thousands of different herbal choices. The website describes their product as the “estrogenic nicotine alternative obtainable in Smok Novo 2 liquid form.” So how exactly does it work? When you visit the website, you will see a large number of selections, which include fruity, floral, traditional, and exotic flavors.
As a person, you may want to know about their shipping options, return policy, privacy policies, FAQs, and much more. Please note that we strive to be an accommodating, helpful, and informative site for several our customers. For those who have any extra questions, please visit Element Vape’s help center for answers or request a signature confirmation.
How do i order online? To place your order, simply login at Element Vape, select the product you desire, and follow the prompts. For questions, or if you would like to place an order, please be aware that you may have to contact their support team. As well as email, you can also use the telephone. Please note our phone hours are Monday – Friday, Eastern Standard Time. They’re usually open in the event of server outages, so you may want to call during these times.
Can I return my damaged product or cancel my order? Yes, absolutely! Any damaged product or incorrect order can be cancelled or returned within the first thirty days without incurring any extra charges. In addition, if you would like to cancel your account, you’ll greatly appreciate the shipping refund. Our website does not allow customers to leave a negative feedback once they have ordered through our website, and the same goes for placing an order through our contact number.
MAY I track my order? Yes, we do supply the tracking information for all orders. This includes our shipping address submissions. Please be aware that we cannot accept returns on goods which have arrived to our door without our express prior approval.
Are there any different ways to earn reward points or cash back from my Element Vape purchase? Yes, as stated above, we can pay you to encourage repeat purchases. Additional cash return or discount promotions are available through our website. If you are a loyal customer, we shall reward you with a lot more discounts, freebies or merchandise, or even cash. We are focused on offering our customer service professionals with training and education on our products, in addition to providing them having an extensive library of educational material, including videos and printed resources.
Is there an alternative solution to earn reward points or cash return? Yes, you can use your credit or debit card to purchase items from our website. Once you have completed your purchase, you might enter your user id and pin number to redeem your reward points. Please note that you’ll not receive cash back or discount on the purchases of electronics items made using your charge card. Only those Reward Points redeemed for Black Friday merchandise will be eligible for rewards.
Do I get free shipping on my order? Yes, you will receive free shipping on all orders, regardless of your shipping address. We have been still focusing on adding additional reward options, such as gift cards and free shipping options, so check back soon.
What about refunds and exchange policies? We’ve policies and procedures set up for returning items you may be unhappy with. Please note that upon delivery, standard shipping rates apply to all U.S. destinations. Also, because of internet sites employing Adult Signature, free shipping and replacement charge aren’t applicable on certain orders, such as those requiring assembly.
Where can I contact the Customer Service department? Our phone number is easily available on our home page. In case you have any further questions, you might contact us at anytime by e-mail, phone, or regular mail. In addition, we encourage customers located within eBook readers including the Kindle and iPad to e-mail us with any questions or concerns. Additionally, we encourage customers located within non-Ebook reading devices such as for example netbooks and other wireless laptops to e-mail us with any questions or concerns. In the event that you experience a technical problem with this product or in case you have questions about our services, you should contact us whenever.
Will there be a warranty or guarantees? Our policy would be to provide a lifetime warranty on all of our products, which covers replacement or repair for defects in materials or workmanship for a full year from the date of purchase. In the event you experience any harm or defect when using our products, you need to notify us right away in order to obtain a proper replacement.